Catégorie
4. Customers & Users
Sous-catégorie
4.3. Data management
Stade
MVP
What is at stake?
How to ensure that the product or service offered does not compromise the physical safety of consumers/users?
Why is it important?
Under French and European law, companies that market a product or service have certain obligations, including the obligation to provide warnings, the duty to advise, and the duty to inform the buyer, all with the aim of safeguarding the health and safety of the consumer.
Even if the project is only at the MVP stage, it's crucial for the founders think about how to ensure the physical safety of users of their product or service.
Three key steps to take
1️⃣ Ensure consideration of consumer physical safety from the very design stage of your products and services
2️⃣ Develop clear user manuals and usage conditions for customers
3️⃣ Ensure compliance with national and European regulations.
📚 Resources and further reading
‣
⚖️ DGCCRF Guide (French Government)
/w=1920,quality=90,fit=scale-down)